Frequently Asked Questions

Everything you need to know about GREG ROSS collections and services.

What is your return policy?

We accept returns on all unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition releases may be final sale.

How long does shipping take?

Domestic orders typically process within 2-3 business days and arrive within 5-7 business days. International shipping times vary by location but generally take 10-14 business days.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.

Do you offer international shipping?

Yes, GREG ROSS ships worldwide. Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the customer.

How do I determine my size?

Detailed size charts are available on each product page. Our garments often feature unique silhouettes, so we recommend checking the specific measurements provided for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.